Root Cause Research Consulting LLC

Complete Management Consulting

We help public service agencies improve and streamline management so they can focus on their mission.

Our expert consultants provide full-service management support by targeting issues at their source - while also helping to minimize the disruption that change can bring.

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Our Clients

Our clients are organizations who want to make managing their mission easier.

The RCRC Team has decades of combined experience working across sectors with federal, state, and local government agencies. This includes public safety sectors such as law enforcement, fire and rescue, detention and corrections, community corrections, and courts as well as social services such as mental health and child welfare.

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Our Clients’ Challenges

All organizations are unique but often face similar management challenges.

  1. Difficulty recruiting, promoting, managing, and/or keeping enough qualified staff

  2. Setting agency strategic goals and making clear, consistent, and measurable progress

  3. Agency data tracking and performance measures that do not help drive decision-making

  4. Community trust, complaint handling, and transparency challenges

  5. Cross-agency coordination gaps that slow outcomes (e.g., between public safety, social services, and education)

Our Consultants

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Our Solutions

We help agencies improve and streamline organizational management.

Our experts provide consultation, hands-on technical assistance, and evaluation to help agencies effectively support their workforce and efficiently deliver services to their communities.

Strategic Planning

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Comprehensive SWOT assessments of issues (strengths, weaknesses, opportunities, and threats) informed by data, agency staff input, management best practices, and root cause analysis

Targeted and realistic action plans with specific timelines, roles, and accountability structures

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Performance Measurement

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Useful and actionable performance measures linked directly to requirements and strategic plans

Low-burden and accurate data tracking strategies that collect the information agencies need while cutting out unnecessary documentation

Helpful reports and dashboards that allow management to make informed decisions and track progress toward goals

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Workforce Management

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Job analyses that highlight critical competencies and tasks required for staff to be successful in each specific position

Hiring and promotional assessments that align with job analyses, agency requirements, and testing best practices

Compensation assessments that ensure pay structures are competitive, fair, and provide incentives for promotion

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Our Consultants

Our experts care about your agency’s workforce and its mission.

We are passionate about supporting agencies who have the essential - and challenging - responsibility of managing their workforce and operations in order to provide exceptional service to their communities. Our consultants contribute insights from multiple specialties for a holistic approach.

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Operations Management

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Labor Economics

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Organizational Psychology

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Root Cause Analysis

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Advanced Data Analytics